These Terms and Conditions govern the use of services provided by Northwest Platinum Services LLC and the use of the website located at www.nwplatinumservices.com. By booking services or using this website, you agree to the terms outlined below.
Business Information
Northwest Platinum Services LLC provides professional janitorial and landscaping services throughout Thurston County and surrounding areas in Washington State.
Services Offered
Northwest Platinum Services LLC provides residential and commercial janitorial and landscaping services, including ongoing property maintenance and recurring service contracts.
Service Booking
Services may be booked through the following methods:
Online form submission
Phone call
Email
Formal contract agreement
Free estimates are provided. Once an estimate is reviewed and signed by the client, it becomes a binding agreement for the scope of work outlined.
Deposits and Payments
Large projects require a deposit prior to the commencement of work. Payment methods accepted include cash, check, credit card, and online payments.
All payments are due upon receipt unless otherwise stated in a written agreement. Recurring contracts are available and are subject to the payment terms specified within the signed agreement.
Cancellation Policy
Clients must provide at least 48 hours notice of cancellation by phone call. Failure to provide proper notice may result in charges.
Refund Policy
No refunds are provided for completed services. Deposits will be refunded only if work has not been started or completed by Northwest Platinum Services LLC.
Client Responsibilities
Clients are responsible for:
Providing safe and timely access to the property
Clearing designated work areas prior to service
Securing pets and ensuring a safe working environment
Failure to meet these responsibilities may result in service delays or additional charges.
Insurance and Liability
Northwest Platinum Services LLC is fully insured. While we take every precaution to perform services safely and professionally, we do not provide warranties on services unless explicitly stated in a written agreement.
The company is not responsible for damages resulting from pre existing conditions, improper site conditions, or hazards not disclosed prior to service.
Limitation of Services and Termination
Northwest Platinum Services LLC reserves the right to refuse or terminate services under the following circumstances:
Unpaid bills or non payment
Safety hazards at the service location
Violation of written contracts
Improper site conditions
Illegal activity on the property
In such cases, any outstanding balances remain due and payable.
Intellectual Property
All content on the website, including logos, branding, service descriptions, graphics, and written materials, is the intellectual property of Northwest Platinum Services LLC. Unauthorized reproduction, distribution, or use of website content without written permission is strictly prohibited.
Dispute Resolution
These Terms and Conditions are governed by the laws of the State of Washington. In the event of a dispute, the parties agree to attempt resolution through arbitration before proceeding to court. If arbitration does not resolve the matter, disputes shall be handled within the appropriate courts of Washington State.
Modifications to Terms
Northwest Platinum Services LLC reserves the right to update or modify these Terms and Conditions at any time. Continued use of services after updates are posted constitutes acceptance of the revised terms.
Contact Information
For questions regarding these Terms and Conditions, please contact:
Northwest Platinum Services LLC
Thurston County and surrounding areas
Phone 360 456 0211
Email info@nwplatinumservices.com
Northwest Platinum Services LLC is committed to delivering professional janitorial and landscaping services with integrity, reliability, and the platinum standard of excellen